Terms of service

1. Acceptance of Terms

By accessing and using Fiori Accessories ("Website"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, you must not use our Website or services.

2. User Responsibilities

  • You must be at least 18 years old or have parental consent to make purchases
  • You agree to provide accurate account information
  • You are responsible for maintaining the confidentiality of your account credentials
  • Any fraudulent activity may result in termination of your account

3. Product Information

Fiori Accessories makes every effort to display our jewelry (necklaces, anklets, earrings, rings, brooches, and bracelets) as accurately as possible. However, we cannot guarantee that your device's display will be perfectly accurate regarding color, texture, or size.

4. Intellectual Property

All content on this Website, including designs, text, graphics, logos, and images, is the property of Fiori Accessories and protected by international copyright laws. Unauthorized use of any content may violate copyright, trademark, and other laws.

5. Limitation of Liability

Fiori Accessories shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

  • The use or inability to use our products or services
  • Unauthorized access to or alteration of your transmissions
  • Any third-party conduct related to our products

6. Refund & Return Policy

6.1 Returns

We accept returns within 30 days of purchase for unworn jewelry in original condition with all tags attached. Custom or personalized items cannot be returned.

6.2 Refunds

Refunds will be processed within 14 business days after we receive and inspect the returned item. Original shipping costs are non-refundable.

6.3 Exchanges

We gladly exchange items within 45 days of purchase if the original item is defective or damaged upon arrival.

7. Dispute Resolution

Any disputes arising from these Terms shall first attempt to be resolved through good-faith negotiations. If unresolved, disputes shall be settled through binding arbitration in accordance with the rules of United Kingdom.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of United Kingdom, without regard to its conflict of law provisions.

9. Contact Information

For any questions regarding these Terms, please contact us at:

Company Name:  XINGYUNM LIMITED

Company Address:7 COPPERFIELD ROAD, COVENTRY WEST MIDLANDS, ENGLAND UNITED KINGDOM CV2 4AQ

Email: [email protected]